KiteKit Privacy Policy

kite-kit.co.uk knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting kite-kit.co.uk, you are accepting and consenting to the practices described in this Privacy Policy.

Controllers of Personal Information

Any personal information provided or to be gathered by kite-kit.co.uk is controlled by Kite-kit, 108 Northampton Lane, Moulton, NN5 7GW, UK

Collection and Use of Personal Information About Customers

The information we learn from customers helps us personalise and continually improve your shopping experience at kite-kit.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us . We also use this information to improve our store and platform, prevent or detect fraud or abuses of our Web site and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

Information you give us: we receive and store any information you enter on our Web site or give us in any other way (ie by email or by phone). You can choose not to provide certain information if you wish.
E-mail communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from kite-kit.co.uk if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. We do not send random marketing emails to personal email addresses (spam). If you do not want to receive e-mail or other mail from us, please inform us.

What About Cookies?

Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your Web browser to enable systems to recognise your browser and to provide features such as storage of items in your Shopping Basket.
We do not use cookies.

Does kite-kit.co.uk Share the Information It Receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others.

Agents: we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Protection of kite-kit.co.uk and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of kite-kit.co.uk, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the UK's Data Protection Act.

Conditions of Use, Notices and Revisions

If you choose to visit kite-kit.co.uk, your visit and any dispute over privacy is subject to this Privacy Policyand our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at kite-kit.co.uk, please send a thorough description to sales@kite-kit.co.uk and we will try to resolve it.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.